Terms & Conditions
We are Cruise Finder Inc. and are excited to help you with your Travel. The following terms & conditions (the “Agreement”) describe what you can expect from us. The terms “we,” “us,” “our,” and “CFI” refer to Cruise Finder Inc. and Doctors Luxury Travel, a division of Cruise Finder Inc., and the word “you” refers to the individual who signs this Agreement.
YOUR AGREEMENT WITH CRUISE FINDER INC./DOCTORS LUXURY TRAVEL a DIVISION OF CRUISE FINDER INC.
Before we finalize arrangements for your flight, hotel, car rental, tour, cruise, or other trips, we require that you read and sign this Agreement; by doing so, signify your acceptance of your contract with the following terms and conditions:
You and all parties agree that the courts in Broward County, Florida will be the exclusive jurisdiction for all claims brought by you or Cruise Finder Inc. (“CFI”), and you hereby submit to the personal jurisdiction of those courts. You agree that the venue for any such action shall lie exclusively in such courts without regard to choice of law principles. You agree that such courts shall be the exclusive forum for any legal actions brought in connection with this Agreement or the parties’ relationships hereto.
Cruise Finder Inc. and Doctors Luxury Travel, a division of Cruise Finder Inc., acts solely as a booking agent for disclosed principal Suppliers and is not the source or provider of any travel service. Each Supplier is an independent entity with its own management and is not subject to the control of Cruise Finder Inc./Doctors Luxury Travel. The Suppliers whose names appear in travel documentation are those responsible for providing the travel services purchased, and you consent to the use of those Suppliers.
BECAUSE CRUISE FINDER INC. AND DOCTORS LUXURY TRAVEL A DIVISION OF CRUISE FINDER INC. ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE THAT CRUISE FINDER INC. AND DOCTORS LUXURY TRAVEL ARE NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. CRUISE FINDER INC./DOCTORS LUXURY TRAVEL HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH CRUISE FINDER INC., INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, REFUND, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY, INCONVENIENCE, OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATION, AND REFUND POLICIES, FUEL INCREASES, BANKRUPTCY OR CESSATION OF OPERATIONS, CHANGES IN AIRLINE SCHEDULES, CRUISE ITINERARIES OR GOVERNMENT TAX INCREASES. AND OTHER MATTERS OUTSIDE OF CRUISE FINDER INC’S CONTROL AND YOU HEREBY EXONERATE CRUISE FINDER INC. FROM ANY LIABILITY WITH RESPECT TO THE SAME.
CRUISE FINDER INC. HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS AND CLIENT AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM CRUISE FINDER INC. WILL BE LIMITED TO THE AMOUNT OF COMMISSION AND FEES ACTUALLY RECEIVED BY CRUISE FINDER INC.
Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the Supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms. By accepting this itinerary or invoice or checking the box, “I agree” and/or “signing” below, you hereby consent to these terms and conditions.
CFI has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For travel advisories, you should check the Department of State website https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html. For a worldwide terrorism alert, go to http://travel.state.gov/content/passports/en/alertswarnings/worldwide-caution.html. For destination health issues, check https://wwwnc.cdc.gov/travel/destinations/list.
You assume full and complete responsibility for checking and verifying all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). Passports must be valid for at least six months from your planned return date. All claims for refunds or damages must be filed within 14 days from your return from your travels. You hereby release CFI from all claims arising out of any problem covered in this paragraph.
Force Majeure: Cruise Finder Inc shall not be responsible for failure to perform any of its obligations under this Agreement during any period in which such performance is prevented or delayed due to Force Majeure, nor for changes to or terminations of your trip due to Force Majeure, “Force Majeure” refers to any event beyond Cruise Finder Inc.’s reasonable control, including but not limited to server weather, fire, flood, mudslides, earthquakes, war, labor disputes, strikes, epidemics, the World Health Organization’s advisories, and alerts, disease, pandemic, virus, illness, Center of Disease Control’s advisories and alerts, U.S. State Department’s advisories and warnings, any order of any local, provincial or federal government authority, interruption of power services, terrorism, or any other causes beyond the control of Cruise Finder Inc.
Very rarely, you may be forced by “Force Majeure” to change or terminate your trip after departure but before the scheduled end of your trip. This is unlikely, but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation, or meet any costs or expenses you incur as a result. Cruise Finder Inc. reserves the right to cancel any services described in a trip itinerary due to Force Majeure.
Impossibility of Performance: No refund(s) will be issued for cancellations due to actual or threatened terrorist events. If travel plans are delayed or canceled for any reason, there will be no refunds issued by Cruise Finder Inc., except in those circumstances where Cruise Finder Inc. has issued its own schedule of cancellation, applicable to all or a portion of a booking (whenever such a schedule is issued, it will specifically be indicated which trip component(s) it is issued for and it will apply only to the specific trip component(s) indicated).
Please note that a “trip” or “booking” often consists of multiple components, each of which may carry its own cancellation penalties (for example, an airline ticker, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension designed by Cruise Finder Inc., all of which may be subject to a different set of cancellation policies).
Assumption of Risks: Participation in Travel carries certain inherent risks that cannot be eliminated regardless of the care taken to avoid the same. You hereby acknowledge my awareness that my participation in this Travel may expose me to the risk of personal bodily injury and/or property damage, including injury that may prove fatal. You further understand that the risks that you may encounter include but are not limited to pedestrian, airplane crashes, car, van, bus, boat, ferry, other transportation-related accidents, and drowning; animal bites, white-water rafting, snorkeling, hiking, and horseback riding accidents; natural disaster, political unrest; international or domestic terrorist incidents including bombings. Cruise Finder Inc. assumes no risk for client(s) future travel.
Arbitration: If a dispute arises out of or relates to this contract or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by International Forum for Travel and
Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable guidelines established by IFTTA.
Severability: In the event, any provisions, or covenants (or any portion thereof) of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provisions hereof.
Merger: This Agreement sets forth the entire Agreement and understanding between Cruise Finder Inc. and Outside Agent. No modification of or amendment to this Agreement, nor any waiver of rights under the Agreement will be effective unless in writing signed by a representative of Cruise Finder Inc. and Outside Agent. Any subsequent modifications or changes will not affect the validity or scope of this Agreement.
Vouchers: Cruise Finder Inc. has no responsibility for the acceptance of vouchers by clients. A voucher is no guarantee there is a future trip. Cruise Finder Inc. has no knowledge of the financial situation of third parties and no liability for recommending a credit and assumes no responsibility for Future Cruise Credits and/or Vouchers. Cruise Finder Inc. has no liability for a supplier’s failure to honor future trip credits.
Aircraft Disinfection Requirements: Disinfection is permitted under International law in order to protect public health, agriculture, and the environment. The World Health Organization and the International Civil Aviation Organization stipulate two approaches for aircraft disinfection – (1) Spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) spray or treat the aircraft’s interior surfaces with a residual insecticide (residual method) while passengers are not on board. It should be noted that some individuals may experience transient discomfort following aircraft disinfection by an aerosol application.
Under the Chicago Convention, which governs international civil aviation, a country could impose a disinfection requirement should they perceive a threat to their public health, agriculture, or the environment. Accordingly, travelers are advised to check with their travel agent or airline reservations agent when booking flights or if they have any questions about their final destination’s policy.
Note: Policies may be changing
Hazardous Material on Airlines: Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials—examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radiopharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information, contact your airline representative.
Insurance: For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. We also strongly recommend that you use a credit card and not a debit card for your purchase so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.
Credit Card: We also strongly recommend that you use a credit card for your purchase and not a debit card so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased. However, if we are the credit card merchant, our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers. if the Suppliers do not provide the services, your only recourse would be against the Suppliers, and you agree not to initiate a chargeback against us.
All changes or cancellations must be in writing: Additionally, the authorized user of the credit card agrees and authorizes for any of the below extra charges or fees incurred to be applied to their credit card or bank account. The client agrees to refund the agency any recall of commissions if the cancellation of their booking is made after the final payment.
Insurance Declined: Unless otherwise stated on the invoice.
Cancellations: Subject to a minimum fee of $207.30 per person by Cruise Finder Inc. plus any applicable vendor fees. Cancellation 75 days or less prior to departure may result in fees from 25% to 100% of the invoice amount. Itinerary changes subject to $103.70 per person. Name Change fees subject to $107.30 per person and any change to booking after deposit subject to $103.70 per person. Past due invoices subject to a $103.70 late fee. Returned checks $52.05 fee.
PLEASE CONTACT YOUR AGENT TO ASSURE YOU HAVE PROPER DOCUMENTATION, LEGAL NAMES & ID FOR YOUR TRIP
Cruise Finder Inc. recognizes that its customers have a first amendment right to report and insights into their customer care experiences on internet social media network websites. While Cruise Finder Inc. welcomes any positive feedback regarding their agents and your experience. Cruise Finder Inc. closely monitors such websites and guards its reputation as an industry leader in quality travel experiences. If any incidents are reported misstating material facts that can be proven to be untrue, Cruise Finder Inc. reserves the right to legally pursue any individual for such defamatory statements, which falsely attacks the business reputation of Cruise Finder Inc. and its agents.